Terms and Conditions
Introduction
These Terms and Conditions (“Terms”) govern your access to and use of the Biz Resource Hub website and services (“Services”). By accessing our website or using our Services, you agree to be bound by these Terms.
If you do not agree with these Terms, you must not use our website or Services.
About Biz Resource Hub
Biz Resource Hub provides website systems, automation setup, Google Business Profile support, local SEO foundations, and related services for Australian local and service-based businesses.
Our Services are delivered using structured, proven systems configured to your services and location. We do not offer fully bespoke or custom software development unless expressly agreed in writing.
Eligibility and use of services
You must be at least 18 years old to use our Services. By using our Services, you confirm that you have the authority to enter into these Terms on behalf of yourself or your business.
You agree to use our website and Services lawfully and not for any purpose that is illegal, misleading, or harmful.
Scope of services
The scope of Services provided to you will be outlined in your proposal, invoice, or written agreement.
Any additional work outside the agreed scope may require a separate agreement and additional fees.
Payments and billing
Fees for our Services will be communicated to you before work begins.
All payments are processed securely through third-party payment providers such as Stripe. We do not store credit card details.
Unless otherwise stated, all fees are quoted in Australian dollars (AUD) and are exclusive of GST.
Failure to make payment may result in suspension or termination of Services.
Subscriptions and ongoing services
Some Services may be provided on a subscription or ongoing basis.
Subscription fees are billed in advance at the agreed interval. You may cancel ongoing Services in accordance with the notice period stated in your agreement.
We do not offer refunds for partial billing periods unless required by law.
No guarantees
While we aim to deliver high-quality systems and services, we do not guarantee specific outcomes, rankings, traffic levels, leads, or revenue results.
Business results depend on many factors outside our control, including market conditions, competition, and how Services are used.
Client responsibilities
You are responsible for providing accurate information, approvals, and content required for us to deliver the Services.
You are responsible for ensuring that any content you provide does not infringe third-party rights or violate any laws.
Intellectual property
Unless otherwise agreed in writing, all intellectual property in templates, systems, processes, and materials provided by Biz Resource Hub remains our property.
You are granted a non-exclusive, non-transferable licence to use deliverables for your business purposes only.
Third-party services
Our Services may rely on third-party platforms such as hosting providers, analytics tools, CRM systems, or payment processors.
We are not responsible for the availability, performance, or policies of third-party services.
Limitation of liability
To the maximum extent permitted by law, Biz Resource Hub is not liable for any indirect, incidental, or consequential loss arising from your use of our Services.
Where liability cannot be excluded under Australian Consumer Law, our liability is limited to resupplying the Services or paying the cost of having the Services supplied again.
Termination
We may suspend or terminate access to our Services if you breach these Terms or fail to make payment.
You may terminate Services in accordance with the notice period outlined in your agreement.
Privacy
Your use of our Services is also governed by our Privacy Policy, which explains how we collect and handle personal information.
Changes to these Terms
We may update these Terms from time to time. The updated version will be published on our website.
Continued use of our Services after changes are published constitutes acceptance of the updated Terms.
Governing law
These Terms are governed by the laws of Australia. Any disputes arising under these Terms are subject to the exclusive jurisdiction of Australian courts.
Contact us
If you have any questions about these Terms and Conditions, please contact:
Biz Resource Hub
Email: [email protected]
